We will inform you when information you provide is required and when it is optional.
The Application automatically collects information about you and your use of it, such as what functions you use, and how you interact with it. We may also automatically collect information about you from website interaction, analytics partners, and other parties. Such information is used to help provide services, make notifications, and generally understand and improve the services of the Application. For example, We may receive information about your interactions with the Application so that We may determine the effectiveness of Our services. The Application creates and sends information about your use of the Application (such as the functions you use) and your device (such as its model number, version, and device identifier) to Our service providers, which compile the usage data into aggregate and statistical reporting for Our use in managing the quality and performance of the Application. We use this data to troubleshoot the Application, to report on the level of service that We provide, to adjust to new usage patterns, and to otherwise improve Our services. When you interact with the Application, your device may communicate other technical information that We use as part of Our services. For example, as you use the Application, your device communicates with Our technology, which in turn keeps records of your interactivity and requests for services and content to assist Us in managing and improving the utility of the Application, and to conduct research and analysis on its use. The types of such interactive information may include the time and date, your Internet Protocol (IP) address, device identifier, Application version, requests made, and related technical usage information. We use persistent identifiers to authenticate you to the Application, to analyze how the Application is used, to link information about how you use the Application with your account, and to help tailor Our services. Our affiliates, business partners, and service providers may also use similar technical means for these purposes. To allow the Company systems and those of Our service providers to communicate with your device and the Application, both the Application and your device transmit your device’s identifier and its current IP address. Some browsers have Do Not Track (DNT) features that let the user indicate a preference not to have online activities tracked. This feature is not technically available to the Application.
We—along with Our affiliates, business partners, and service providers—use the information about you to support your use of the Application. Information about you may include direct identifiers—such as your name, user name or number, email address, device identifier, device IP address, and other contact information—and other information associated with the direct identifiers—such as account information, profile information, transaction information, activity related to the Application, communications through the Application, and other types of information. If you provide information through the Application, We may combine such information with other information—such as from our affiliates, business partners, and service providers—unless We specify otherwise. We collect, use, retain, and transfer information about you related to this Application as follows:
We do provide you choices regarding Our use and disclosure of information about you for other communication purposes. You may opt-in to:
You may manage your Application-related account profile and related information by selecting the My Account tab in the Application. If you have questions about managing the information about you related to the Application you may contact Us as described below. We will try to comply with your request as soon as reasonably practicable.
When the Application communicates with Our systems, the information is sent over encrypted communication channels. When the Application communicates with Our analytics providers, the information is also sent over encrypted communication channels. We take other reasonable steps to protect information about you, including protecting the information from loss, misuse, and unauthorized access, disclosure, or alteration. Please keep in mind that no website, web application, software, or supporting system is ever completely secure or error-free. If you have reason to believe that the security of your account has been compromised, or have any other related concerns, please contact Us immediately as described below.
Notwithstanding the health related functionality of the Application, unless we specifically request or invite it, we ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal background or trade union membership) through the Application (e.g., in the Logbook Notes) or otherwise to us. In those cases where we may request or invite you to provide other sensitive information, we will do so with your express consent.